Products purchased directly from the Bulcute Skin Care website were incorrectly sent or are defective.
Given such, customers are to notify Bulcute Skin Care within 14 days for incorrectly sent products, or 7 days for defective products, from the date of purchase. If an exchange is not feasible, 9skin may issue (i) a credit for the amount of the exchanged products, which may be used to purchase other products.